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I just want to start by saying how happy we have been with your deliveries since we started. The quality has always been top-notch and the value has always been superior to if I was to shop at the grocery store.
This has been a godsend for my family of 6! My 8-year-old daughter loves selecting the items we receive every week and it has gotten my 14, 12, & 10-year-old eating & appreciating vegetables they hadn’t loved before. - Becki S., Essential Weekly |
Our Values
Convenience - Because getting fresh produce shouldn’t be a chore.
We understand how busy life can get. The early mornings and unpredictable weather make it hard to enjoy the farmers market, even if your schedule allows it. This is why we the freshness and quality of the farmers market right to your door step. We also put you in control, offering 12-week planning if you have a vacation or simply if life gets in the way. You can shop and customize your delivery right from your couch.
Customization - Each box is as unique as each of you.
We want every order to be exactly what you want. The menus we provide are recommendations of what’s fresh and local this week, but we understand everyone is different. This is why we created the swap and add functions. If you’re meal planning for something specific or are simply not a fan of one of the items, you can swap it with the click of a button. We even had a customer swap their entire delivery into an order of white potatoes! Each box is as unique as each of our customers.
Freshness - As farmers ourselves, we know what produce is at the peak of freshness and quality.
We pride ourselves on being your direct link to local farmers. When produce is sent to the grocery store, it travels an average of 1500 miles! We are bringing produce directly from the farm to your door. This means there is significantly less time that the produce spends traveling to you, insuring total freshness. Our local produce comes from a radius of only 100 miles. We are constantly in contact with the farmers to know what produce is at the peak of freshness!
Our promise to you: If the produce is available locally, that is what we’ll offer!
Community - We strive to support local farmers and businesses, as well as our CNY community.
We love living in CNY and think it’s important to support not only our local farmers, but the community as well. We currently work with more than 15 local farmers and producers and are adding more and more every week.
When you shop local, of every $100 spent at a local business, $68 remains in the city, while only $43 of each $100 spent at a chain retailer remains. This allows small businesses to grow and thrive right in our own neighborhoods.
Additionally, we are donating our excess produce to local food pantries to provide sorely needed fresh fruits and veggies to the needy. We have donated over 1000lbs of produce year to date!
Customer Service - We are always happy to help.
When you reach out to us at Off the Muck, you are always speaking to someone who is directly involved in the process of getting your produce from the farm to your door. We pride ourselves on being knowledgeable on farming practices and produce in the area, having started as a farm stand 10 years ago. We are available any time of day via phone, text, email, Facebook, Instagram, and pride ourselves on being very responsive.
If you have any problems with your order, we promise to fix it on the spot. Regardless of how much we grow, we think it’s important to maintain the personability of a small business.
Sustainability - Doing our part to help the planet.
We partner with farmers who are good stewards of the earth and use sustainable farming practices like crop rotation, water conservation, IPM, and organic growing practices. We know how important it is for us to do our part to help the Earth for generations to come.
We also recycle boxes with our farmers to minimize waste and are working on converting all of our deliveries from cardboard boxes into reusable crates!
